Published by @Fletch911
With more than 3 decades of experience, I have worked in almost every segment of the telecommunications industry; With many years in the field as a technician, as well as experience building and managing several of the world's largest private voice networks, I have a unique view of the telecommunications industry from various perspectives, including extensive knowledge of both TDM and VoIP environments.
I proudly hold the NENA Emergency Number Professional (ENP) certification using this knowledge in my current position as Chief Architect for Avaya’s Public Safety Solutions in the Avaya Office of the CTO. In this role, I ensure the roadmap and strategies of Avaya meet the requirements of the field with new product development for both Enterprise and Government customers and have a solid roadmap to Next Generation Emergency Services globally.
I am regularly asked to speak at many industry and user group events and have been recognized internationally for my weekly Podcasts and Avaya CONNECTED Blogs.
In addition to my Avaya role, I represent Avaya as an active member in several Public Safety and E911 organizations. I hold a position on the FCC Disability Advisory Committee and the FCC Task Force for Optimized PSAP Architectures. I am proud to serve on the APCO International Standards Development Committee, as well as a regular contributor to the European Emergency Number Association activities. I often provide technical input to legislators and regulators as well as the industry in general in an effort to drive forward NG Emergency Services compliance.
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