AUDIO BLOG: IF, THEN, OR, ELSE – The Dehumanization of Public Safety Dispatch

This PODCAST is an Audio Version of my Latest BLOG

Compassion. Consideration. Empathy.
Any public safety official should strive to achieve and maintain these three traits when dealing with the public they serve. They are also traits that are likely impossible to embed in any automated process used despite their ability to improve the efficiency of citizen services.

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