Working for Avaya, I get to see lots of technology and innovation based around communications enablement. While the bulk of that technology is designed to
Who Answers Your 911 Calls at Work? The Answer May Shock You!
One of the best-known brands globally are the digits 9-1-1. When we hear those numbers, we immediately equate them to mean “emergency.” Even in
E9-1-1 & Location Accuracy – The Great Divide
With all of the hype around next generation 9-1-1, additional data, video, text messages and countless new ways of reaching emergency dispatchers, the critical
What was Behind the Massive E911 Outages in the Pacific Northwest?
As we move towards IP-enabled emergency services networks in the United States, we supposedly leave behind an archaic, TDM-based, hardwired point-to-point infrastructure with a new,
The Perils of Progress – Not all Sunsets are Pretty
It comes as no shock to anyone–especially someone in the communications technology industry–that technology moves forward at a rapid pace and builds upon itself. After
E911 getting a little “Smarter”?
This blog is also available as an Audio File on the Avaya Podcast Network Next month 911 will turn 45 years old in the US, and
The World According to Fletch . . . 