When tragedy strikes, we’re told to dial 911. Unfortunately, tragedy does strike … and often—millions of people call 911 each year. But what happens
FCC Fines – What’s considered an outage, and where the money goes
This past week T-Mobile was slammed with a record $17.5 million fine by the Federal Communications Commission. The fine was related to 2 specific
Back to Basics Series – NG911
CLICK HERE For the PODCAST VERION While many of the blogs and articles that I write are intended for the technical IT administrator, or public
When I Call 911, Are the Police Entitled to my Location Data?
Unfortunately, it was inevitable. As our nation’s 911 centers rolled out the technology that allowed people to send text messages to public safety dispatchers,
1 hand-tossed pizza for delivery, and send the Police please
An interesting story circling the internet recently, is one about a Highlands County Florida woman, whose quick thinking, likely save herself as well as
The Dichotomy of Technology
Working for Avaya, I get to see lots of technology and innovation based around communications enablement. While the bulk of that technology is designed to
The World According to Fletch . . . 