It is safe to say that any E911 solution on the market attempts to tweak or manipulate the existing E911 databases but is fighting an uphill battle with little possibility of solving the actual problem. This is because the core issue is not just a technology deficiency but an operational deficiency that developed. Fixing the technology deficiency without addressing the functional deficiency won’t correct the problem.
Tag: Additional Data
2022 MLTS 911 Legislative Changes
For an AUDIO VERSION of this Blog <CLICK HERE> There’s no denying that the COVID-19 pandemic has significantly modified the mind share around how communication
Kari’s Law / RAY BAUM’S Act 8 years – 1 Month and 5 Days Later
Today, January 6, 2022 the RAY BAUM’S Act Phase 2 went into effect, ensuring that a dispatchable location is transmitted to Emergency Call Centers for
IF, THEN, OR, ELSE – THE DEHUMANIZATION OF PUBLIC SAFETY DISPATCH?
Compassion. Consideration. Empathy.
Any public safety official should strive to achieve and maintain these three traits when dealing with the public they serve. They are also traits that are likely impossible to embed in any automated process used despite their ability to improve the efficiency of citizen services.
Does 911 Work in Government Buildings?
On February 22nd, 2012, President Obama signed H.R. 3630, also known as the Middle-Class Tax Relief and Job Creation Act of 2012 into law. In
Predictive Assistance via Caller Context
A concern that can exist in nearly any city, county, state, or even country, is that once an easy to remember emergency number, such as