For an AUDIO VERSION of this Blog <CLICK HERE> There’s no denying that the COVID-19 pandemic has significantly modified the mind share around how communication
Today, January 6, 2022 the RAY BAUM’S Act Phase 2 went into effect, ensuring that a dispatchable location is transmitted to Emergency Call Centers for
Compassion. Consideration. Empathy.
Any public safety official should strive to achieve and maintain these three traits when dealing with the public they serve. They are also traits that are likely impossible to embed in any automated process used despite their ability to improve the efficiency of citizen services.
On February 22nd, 2012, President Obama signed H.R. 3630, also known as the Middle-Class Tax Relief and Job Creation Act of 2012 into law. In
A concern that can exist in nearly any city, county, state, or even country, is that once an easy to remember emergency number, such as
It was a comfortable Spring afternoon when Hank landed at the Reagan National Airport. He was not there to see the sights, or take one