For an AUDIO VERSION of this Blog <CLICK HERE> There’s no denying that the COVID-19 pandemic has significantly modified the mind share around how communication
Today, January 6, 2022 the RAY BAUM’S Act Phase 2 went into effect, ensuring that a dispatchable location is transmitted to Emergency Call Centers for
Compassion. Consideration. Empathy.
Any public safety official should strive to achieve and maintain these three traits when dealing with the public they serve. They are also traits that are likely impossible to embed in any automated process used despite their ability to improve the efficiency of citizen services.
Click HERE for the AUDIO Version of this BLOG The Canadian Radio-television and Telecommunications Commission (CRTC) is the agency that regulates and supervises broadcasting and
An AUDIO VERSION of this blog is available [HERE] There is no denying that COVID-19 has dramatically changed the way we live, work, and communicate.
For an AUDIO VERSION of this Blog [CLICK HERE] In my blog last week, I reported on the FCC initiative requiring carriers to provide what