This week I deliver to you a Guest Blog Op-Ed from a legend in the industry, and true friend and hero of mine, 9-1-1 Legend Steve Souder.
Category: PSAP NG911
Next Generation Public Safety Solutions for PSAPs
911 Lies On The Internet
Is there a SUPER-SECRET number for 911 calls on your Smartphone? The answer is . . .
911: Over 50 Years of Hidden Costs . . . and the Next Generation of Savings
It is safe to say that any E911 solution on the market attempts to tweak or manipulate the existing E911 databases but is fighting an uphill battle with little possibility of solving the actual problem. This is because the core issue is not just a technology deficiency but an operational deficiency that developed. Fixing the technology deficiency without addressing the functional deficiency won’t correct the problem.
IF, THEN, OR, ELSE – THE DEHUMANIZATION OF PUBLIC SAFETY DISPATCH?
Compassion. Consideration. Empathy.
Any public safety official should strive to achieve and maintain these three traits when dealing with the public they serve. They are also traits that are likely impossible to embed in any automated process used despite their ability to improve the efficiency of citizen services.
NG911 Creeping Down from the Great White North
Click HERE for the AUDIO Version of this BLOG The Canadian Radio-television and Telecommunications Commission (CRTC) is the agency that regulates and supervises broadcasting and
VIDEO 911 – Is It a Reality?
An AUDIO VERSION of this blog is available [HERE] There is no denying that COVID-19 has dramatically changed the way we live, work, and communicate.